TRRS has well-equipped communications infrastructure and high-speed communication links with built-in redundancies to customer contact and transaction processing centers linked to the US and overseas businesses.

A real-time work environment offers continuous outsourcing services for clients. Our data center has world-class facilities with inbuilt redundancy. The facility is 24x7 and backed by service-level agreements that serve customer interests.

The work environment at TRRS is characterized by spacious modular interiors and individual workspace. Our infrastructure highlights include:

• Capacity to seat 450 (1,350 ft) professionals
• State-of-the-art data center with redundancy and DRS
• 24X7 Physical and Electronic Security
• Centralized Network & Systems Management
• Availability & IT Service continuity management
• Adequate data security through firewall, encryption, SSL, VPN, user authentication.
• Online and near line backup storage and multiple T1 lines with fall safe and fall over.
• In-house software specialists and domain experts with a dedicated team for
  each vertical.

The global offices are connected via PAP (Permanent Availability Protocol) setup, which involves an end-to-end connectivity between the offshore setup and client. We have deployed a powerful CRM system that we use for continuous updation of day-to-day activities and efforts.